Terms & Conditions
Effective and last updated: August 3, 2026
These Terms are a binding agreement between you and Jonas Muthoni. They include warranty disclaimers, limits of liability, and an agreement to arbitrate most disputes individually. Separate signed agreements control consulting, speaking, PR, media, or other professional engagements.
1. Acceptance and Scope
These Terms and Conditions ("Terms") govern your access to and use of jonasmuthoni.com and any pages, accounts, features, consultations, purchases, digital products, content, or services that link to these Terms (collectively, the "Website"). The Website is operated by Jonas Muthoni in his individual capacity ("Jonas," "we," "us," or "our"). By accessing the Website, creating an account, booking a consultation, making a purchase, or clicking to accept these Terms, you agree to be bound by them and by the Privacy Policy. If you do not agree, do not use the Website.
Additional terms may apply to a product, promotion, account feature, event, or service. A proposal, statement of work, engagement letter, order form, or other signed agreement controls if it expressly conflicts with these Terms for the covered engagement.
2. Eligibility
You must be at least 18 years old and able to enter a legally binding agreement to make a purchase, create an account, or book a paid service. If you use the Website for an organization, you represent that you have authority to bind that organization, and "you" includes both you and the organization. Users who have not reached the age of majority in their location may use general public content only with a parent's or guardian's permission and supervision.
3. Changes to the Website or Terms
We may modify the Website and these Terms. Updated Terms become effective when posted, unless a later date is stated. Material changes will receive additional notice when required by law. Changes do not retroactively alter an already completed purchase or signed engagement except as permitted by the applicable agreement or law. Your continued use after the effective date means you accept the revised Terms.
4. Accounts and Security
If account registration is available, you agree to provide accurate information, maintain one account unless authorized otherwise, keep credentials confidential, and promptly update your information. You are responsible for activity under your account to the extent permitted by law. Notify us through the contact form if you suspect unauthorized access. We may require identity verification, reject a registration, suspend an account, or require a password reset to protect users or the Website. Accounts and access rights are personal and may not be sold, transferred, or shared without written permission.
5. Website Content and Professional Services
The Website provides general information about Jonas, his experience, publications, speaking, consulting, strategy, PR and media authority, author authority, AI visibility, U.S. market entry, philanthropy, and related topics. Website content is informational and promotional; it does not create a consultant-client, agency-client, fiduciary, employment, partnership, joint-venture, or other professional relationship. A professional engagement begins only when the parties enter a separate written agreement or we expressly confirm the engagement in writing.
Any scope, deliverables, fees, timelines, approvals, media opportunities, expenses, ownership, confidentiality, cancellation rights, and performance standards for professional services will be governed by the applicable written agreement.
6. Consultations and Scheduling
Booking availability is not guaranteed until confirmed. You agree to provide accurate contact information and join at the scheduled time. We may reschedule or cancel due to availability, conflict, illness, technical failure, safety, or other reasonable circumstances and will offer a replacement time or refund any amount paid for the affected session.
Unless a different policy is displayed during booking, a paid consultation may be canceled or rescheduled without charge at least 24 hours before the scheduled start. A cancellation within 24 hours or failure to attend may be nonrefundable, except where law requires otherwise or we agree in writing. Free consultations may be shortened, declined, or canceled at our discretion. A consultation does not guarantee that we will accept an engagement.
7. Prices, Payments, and Taxes
Prices and included features are those displayed at checkout or in the applicable written offer. Unless stated otherwise, prices are in U.S. dollars and exclude taxes, duties, bank charges, and third-party costs. You authorize us and our payment processor to charge the selected payment method for the total shown, including applicable taxes. You represent that you are authorized to use that method. We may correct obvious pricing or description errors before fulfillment, in which case you may accept the corrected price or receive a refund.
Failed payments may result in delayed delivery, suspended access, collection activity, or cancellation. You agree to contact us first to resolve a billing concern before initiating a chargeback, without waiving any legal right. Refunds, if approved, are returned to the original payment method when reasonably possible and may take time to appear.
8. Digital Products and Licenses
Digital products may include downloads, templates, guides, recordings, courses, resources, or account-based materials. Unless the product page says otherwise, your purchase grants a limited, revocable, non-exclusive, non-transferable license for your own personal or internal business use. You may not resell, redistribute, sublicense, publish, upload to a shared library, remove notices, create a competing product from, or use the product to train a machine-learning model without written permission.
Because digital products may be delivered or made accessible immediately, sales are generally final after download or access begins, except where a stated refund policy or applicable law provides otherwise. If a file is materially defective or access fails, contact us promptly so we can replace the file, restore access, or provide another legally appropriate remedy. Access may require a compatible device, browser, software, or internet connection, which you are responsible for maintaining.
9. Subscriptions and Recurring Charges
If the Website offers a paid subscription, the checkout page will disclose the price, billing interval, renewal terms, minimum duration if any, and cancellation method before purchase. By enrolling, you authorize recurring charges until cancellation. You may cancel through the method displayed in your account or at checkout, effective at the end of the current paid period unless law or the offer provides otherwise. We will provide renewal reminders, price-change notices, and cancellation rights where required. This section does not create a subscription where none is offered.
10. Email and SMS Marketing Terms
Your acceptance of these Terms alone is not consent to receive promotional text messages. If you separately provide the required consent, you agree that Jonas Muthoni and service providers acting on his behalf may send recurring marketing or promotional texts to the mobile number you provide, including through automated technology where permitted. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
Reply STOP to opt out and HELP for help when those functions are available, or communicate revocation by another reasonable method. We may send one final message confirming an opt-out. You represent that you are the subscriber or customary user of the number and will notify us if the number changes. Email recipients may unsubscribe through the link in a promotional email. Opting out of marketing does not prevent necessary transactional, account, security, or service communications.
11. Ownership and Limited Website License
The Website and its text, design, graphics, photographs, video, audio, trademarks, logos, code, downloads, compilations, and other content are owned by or licensed to Jonas Muthoni and are protected by intellectual-property and other laws. Subject to these Terms, you receive a limited, revocable, non-exclusive, non-transferable license to access and use the Website for lawful personal or internal business purposes.
Except as expressly permitted, you may not copy, reproduce, modify, publish, distribute, sell, license, publicly display, frame, mirror, scrape, create derivative works from, or exploit Website content without prior written permission. Quotations of limited portions may be used where legally permitted if accurate, not misleading, and accompanied by appropriate attribution and a link to the original page. No license to a trademark, name, likeness, or endorsement is granted by implication.
12. User Submissions
If the Website allows you to submit messages, files, reviews, comments, profile content, or other material ("User Content"), you retain ownership of your User Content. You grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, adapt for technical formatting, transmit, and display User Content only as reasonably necessary to operate the Website, fulfill your request, provide services, protect the Website, or exercise rights under these Terms. Public submissions may remain visible until removed.
You represent that you own or have permission to submit the User Content; it is accurate where accuracy matters; and our authorized use will not violate privacy, confidentiality, publicity, intellectual-property, contract, or other rights. Do not upload confidential client information, trade secrets, regulated data, malicious code, or content you are not authorized to disclose. We may remove or restrict User Content but are not obligated to monitor all submissions.
13. Feedback
If you voluntarily provide ideas or feedback about the Website or offerings, you grant us a perpetual, worldwide, irrevocable, royalty-free right to use and commercialize that feedback without restriction or compensation, provided we do not publicly identify you as the source without permission. This does not apply to confidential information governed by a separate written agreement.
14. Acceptable Use
You may not use the Website to:
- Violate law, regulation, sanctions, export controls, intellectual-property rights, privacy rights, or contractual obligations.
- Impersonate another person; misrepresent affiliation; submit false payment, identity, or account information; or engage in fraud or deceptive conduct.
- Transmit malware, harmful code, spam, unauthorized advertising, harassment, threats, defamatory material, or unlawful content.
- Probe, scan, disrupt, overload, reverse engineer, bypass access controls, defeat security, or interfere with the Website or another user.
- Use bots, scrapers, crawlers, data-mining tools, or automated means except ordinary search-engine indexing or with written permission.
- Collect personal information about others without authorization, or use Website content or data to develop or train an artificial-intelligence or machine-learning system without written permission.
- Use the Website or products to compete unlawfully, facilitate abuse, or cause reputational, technical, or legal harm.
15. Third-Party Services and Links
The Website may use or link to third-party payment, scheduling, video, analytics, authentication, social-media, communications, and hosting services. We do not control their content, availability, security, or practices. Your use of a third-party service is governed by its terms and privacy notice. A link, integration, media mention, or reference does not constitute endorsement, and we are not responsible for loss arising solely from a third party's service to the maximum extent permitted by law.
16. Informational and Results Disclaimer
Content is provided for general educational and informational purposes and may not reflect the latest developments or your circumstances. Although we aim for accuracy, content may contain errors or become outdated. You are responsible for verifying information before relying on it.
Business, strategy, publicity, media, author, search, AI-visibility, marketing, market-entry, revenue, audience, and reputation outcomes depend on many factors beyond our control. We do not guarantee media placement, publication acceptance, search rankings, AI citations, sales, investment, audience growth, immigration outcomes, or any particular result unless a signed agreement expressly states a specific guarantee and remedy. Testimonials, case studies, and prior results illustrate individual experiences and are not promises of future performance.
17. No Legal, Financial, Medical, or Other Regulated Advice
Nothing on the Website is legal, tax, accounting, investment, securities, immigration, medical, mental-health, or other regulated professional advice. References to business structures, fundraising, public relations, health, philanthropy, technology, or personal development are general information. Consult a qualified professional who can evaluate your circumstances before acting. No attorney-client, physician-patient, fiduciary, or similar relationship is created.
18. Media, Press, and Speaking Materials
Biographical information, photographs, logos, press materials, and speaking descriptions may be used by bona fide journalists, event organizers, and confirmed partners only for accurate coverage, promotion, or administration of the relevant appearance, subject to any posted media guidelines. No use may imply sponsorship, endorsement, or affiliation beyond what has been authorized. Commercial use, merchandise, altered endorsements, and synthetic or deceptive uses of Jonas Muthoni's name, voice, image, or likeness require prior written permission.
19. Intellectual-Property Complaints
If you believe Website content infringes your copyright or other intellectual-property right, send a detailed notice through the contact form identifying the protected work, the challenged material and its URL, your contact information, the basis for your claim, and a statement that the information is accurate and submitted in good faith. We may request a physical or electronic signature and additional information required by law. Misrepresentations may create liability. We may remove content or suspend repeat infringers where appropriate.
20. Suspension and Termination
You may stop using the Website at any time and may request account closure, subject to outstanding transactions, retention obligations, and separate agreements. We may suspend or terminate access, remove content, cancel an order before fulfillment, or take protective action if we reasonably believe you violated these Terms, created risk, failed to pay, abused a feature, or if continued access is unlawful or impracticable. Provisions that by their nature should survive will survive, including ownership, payment obligations, disclaimers, liability limits, indemnity, dispute terms, and miscellaneous provisions.
21. Disclaimer of Warranties
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE WEBSITE, CONTENT, DIGITAL PRODUCTS, AND ANY FREE RESOURCES ARE PROVIDED "AS IS" AND "AS AVAILABLE." JONAS MUTHONI DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, QUIET ENJOYMENT, AND WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, COMPATIBLE, OR FREE OF HARMFUL COMPONENTS, OR THAT DEFECTS WILL BE CORRECTED. SOME JURISDICTIONS DO NOT ALLOW CERTAIN DISCLAIMERS, SO SOME OF THIS SECTION MAY NOT APPLY TO YOU.
22. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, JONAS MUTHONI AND HIS SERVICE PROVIDERS, LICENSORS, AND REPRESENTATIVES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES; LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OPPORTUNITY, OR BUSINESS INTERRUPTION; OR THE COST OF SUBSTITUTE SERVICES, ARISING OUT OF OR RELATED TO THE WEBSITE OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THE WEBSITE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID THROUGH THE WEBSITE FOR THE PRODUCT OR SERVICE GIVING RISE TO THE CLAIM DURING THE SIX MONTHS BEFORE THE EVENT, OR (B) ONE HUNDRED U.S. DOLLARS. THIS CAP DOES NOT REPLACE A DIFFERENT LIABILITY PROVISION IN A SIGNED AGREEMENT. LIMITATIONS DO NOT APPLY TO LIABILITY THAT CANNOT LAWFULLY BE LIMITED, INCLUDING CERTAIN LIABILITY FOR FRAUD, WILLFUL MISCONDUCT, OR PERSONAL INJURY WHERE APPLICABLE.
23. Indemnification
To the extent permitted by law, you will defend, indemnify, and hold harmless Jonas Muthoni and his service providers, licensors, and representatives from third-party claims, damages, judgments, losses, liabilities, costs, and reasonable attorneys' fees arising from your unlawful use of the Website, User Content, infringement or violation of another's rights, or material breach of these Terms. This obligation does not apply to the extent a claim was caused by the indemnified party's own unlawful conduct. We may control the defense of a covered claim, and you agree to cooperate. You may not settle a claim imposing liability or admissions on an indemnified party without written consent.
24. Dispute Resolution and Individual Arbitration
Please read this section carefully. It affects your right to go to court, have a jury decide a dispute, or participate in a class action. You may opt out of arbitration as described below.
24.1 Informal Resolution
Before filing a claim, the complaining party must send a written notice describing the dispute, relevant facts, requested relief, and contact information. A user may send notice through the contact form with the first line "Notice of Dispute." We will send notice using the contact information associated with your account or transaction. The parties will attempt in good faith to resolve the dispute for 30 days. This requirement does not prevent either party from seeking urgent relief where delay would cause irreparable harm or from filing in small-claims court.
24.2 Agreement to Arbitrate
Except for disputes eligible for small-claims court and requests for temporary or preliminary injunctive relief concerning intellectual property, security, unauthorized access, or misuse, any dispute arising out of or relating to the Website, these Terms, or the relationship between you and Jonas Muthoni will be resolved by binding individual arbitration administered by the American Arbitration Association under its applicable Consumer Arbitration Rules. The Federal Arbitration Act governs this arbitration agreement. The arbitrator may award any individual remedy a court could award, including public injunctive relief to the extent required by applicable law, but may not combine claims without all parties' consent.
24.3 Procedure and Costs
The arbitration may be conducted by telephone, video, written submissions, or in person in Orange County, California, or your U.S. county of residence if consumer rules require. Fees will be allocated under the applicable rules and law. We will not seek attorneys' fees from a consumer unless the arbitrator finds a claim frivolous or brought for an improper purpose, or a statute authorizes an award. The award will be written and may be entered in a court with jurisdiction.
24.4 Class and Jury Waiver
TO THE MAXIMUM EXTENT PERMITTED BY LAW, DISPUTES MUST BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY, NOT AS A PLAINTIFF OR MEMBER IN A CLASS, COLLECTIVE, CONSOLIDATED, MASS, OR REPRESENTATIVE PROCEEDING. YOU AND JONAS MUTHONI WAIVE THE RIGHT TO A JURY TRIAL. If a final decision holds a particular claim or remedy cannot lawfully be arbitrated individually, only that claim or remedy will proceed in court after the remaining claims are arbitrated, unless law requires otherwise.
24.5 Opt Out
You may opt out of this arbitration agreement within 30 days after you first accept these Terms. Submit a message through the contact form with the first line "Arbitration Opt-Out," and include your full name, the email associated with your account or transaction, and a clear statement that you opt out. Opting out will not affect access to the Website. An opt-out applies only to the person who submits it and does not alter any separate arbitration agreement.
25. Governing Law and Courts
Except for the arbitration agreement governed by the Federal Arbitration Act and without depriving consumers of non-waivable protections, these Terms are governed by the laws of California, without regard to conflict-of-law rules. Any dispute not subject to arbitration or small-claims jurisdiction must be brought exclusively in the state or federal courts located in Orange County, California, and each party consents to personal jurisdiction and venue there. Consumers may retain mandatory rights available under the law of their residence.
26. International Use
The Website is controlled from the United States and may not be appropriate or lawful in every jurisdiction. You are responsible for compliance with local law. You may not use the Website if prohibited by U.S. sanctions or export-control law, and you may not export, re-export, or transfer restricted content or technology in violation of law. Nothing in these Terms excludes mandatory consumer rights that cannot be waived in your country.
27. Electronic Communications
You consent to receive agreements, disclosures, receipts, notices, and records electronically through the Website or the contact information you provide. Electronic communications satisfy legal writing requirements to the extent permitted by law. You are responsible for maintaining a valid email address and the hardware and software needed to retain records. This section does not itself provide consent for promotional SMS messages.
28. Miscellaneous
These Terms, the Privacy Policy, checkout disclosures, and any applicable additional terms form the entire agreement concerning Website use, except for separate signed agreements. If a provision is unenforceable, it will be modified to the minimum extent necessary or severed, and the remainder will continue, subject to the special severability rule in Section 24. A failure to enforce is not a waiver. You may not assign these Terms without written consent; we may assign them in connection with a business transfer or by operation of law. Headings are for convenience. "Including" means "including without limitation." We are not liable for delay caused by events beyond reasonable control. There are no third-party beneficiaries except indemnified parties and service providers where expressly stated.
Contact Us
For questions about these Terms and Conditions, or to submit a request, contact Jonas Muthoni through the contact form at jonasmuthoni.com/contact/. Please use the subject line or first line "Legal Request" and provide enough information for us to understand and respond to your request. Do not submit passwords, full payment-card numbers, government identification numbers, or other highly sensitive information through the form.
Operator: Jonas Muthoni, California, United States.
